Exit9's mission..

is to provide creative and inspirational gifts to a world that is quickly becoming a department store. We at Exit9 understand how frustrating shopping can be in today's over-saturated market. That's why we're here: we comb the streets of faraway cities and dusty villages to bring you fantastic and exciting products! We're also known to work in secret with designers and artisans to develop jealously guarded new products. We like to think we are improving not only the aesthetic sensibility of the world, but also encouraging and promoting consumer self-awareness. We believe it is important to understand the relationship that exists between producer and consumer... resource and product.

Our company was born in 1995 from humble beginnings. Today Exit9 is a growing, thriving company that has developed positive, long-term relationships with its customers, and artists and designers. We are a company concerned about our environment, political and social systems, and take measured steps to improve upon these systems. Please conserve and recycle.

Customer Satisfaction Is Important To Us

Our commitment to you begins from the moment you place your order with us. When you use an Exit9 product you can be assured of quality and value. If for any reason you are not completely satisfied with any of our products, simply email our Customer Service Department and arrangements will be made for returns or exchanges. When for many reasons you enjoy our products please call, write or e-mail us and let us know. We would love to hear from you!

Product Submission

Do you have a product appropriate for Exit9? If so, then we will gladly review it... maybe even work with you to help you develop it or improve it. . Please submit all information including photos to here, here or here.

Exit9 Return Policy Exit9 Return Policy

Our return policy is simple. If for any reason you are not satisfied you may return merchandise. All returns must be pre-authorized. Non-authorized returns will not be accepted. Returns must be received within 14 days from the date you received the item(s). Once the items are received we will credit your credit card back the original amount of the item(s) less shipping charges. Items returned outside the 14 day grace period will not be accepted. Shipping mistakes - In the event that we goof and ship merchandise to the wrong address, we will gladly and promptly re-ship. Conversely, if a package is shipped to an incorrectly provided address or non-deliverable address, then the customer is responsible for the cost of a re-ship. Packages that are refused by the receiver and returned to us will not receive a refund until we are contacted for pre-authorized return.

Thank you for tuning in! If you have any questions about how our policies work, please email us here.